Communicating Effectively With Cultural, Generational, and Gender Differences

Communication
Communicating Effectively With Cultural, Generational, and Gender Differences

Program Overview

There are various generations that are contributing to today’s workplace.  In addition, employees are dealing with gender and cultural differences as well. Working side-by-side, there is frustration, misunderstandings, conflict, and tension among these groups. Participants will learn communication strategies for connecting with all individuals who may have a different perspective or approach in life.

Participants Will Learn

  • About the challenges of interacting in today’s diverse workplace.
  • How to communicate effectively with men and women to develop effective relationships.
  • Key principles and characteristics of Veterans, Boomers, Gen X, and Gen Y.
  • About rules and etiquette for various cultures to build rapport.

Course Outline

Lesson 1: Understanding Diversity

Lesson 2: Understanding Communication Process

Lesson 3: Gender Matters

Lesson 4: Generations at Work

Lesson 5: Cultural Differences

 

For a more detailed Course Outline, contact us.

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